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Knowledge base · basic

Domain overview and web space

What the domain detail page shows: document root, creating subdomains, DNS status, web space quota. So you know your way around your main domain.

basic ·

The domain detail page is the most important page in Plesk. It shows you everything about your domain: where the files live, which PHP version runs, which mail server is responsible, which subdomains exist. Here’s a tour.

How to get to the domain detail page

Plesk dashboard → click the domain card (or in the menu: Websites & Domains → select the domain).

What you see there

At the top: the domain header with name, status (online/offline), quick access to mail/databases/files.

Below that, tabs:

  • Hosting & DNS
  • Mail
  • Applications
  • Databases
  • Files
  • Security
  • Statistics
  • Backup

The “Hosting & DNS” tab

The most important tab. Contains:

Hosting settings

  • Document root: typically /httpdocs — this is where your website files live
  • Hosting type: web hosting (default), redirect, forwarding, no hosting
  • PHP version: the current version from the PHP selector
  • Apache vs nginx: with us it’s “nginx as a reverse proxy in front of Apache”
  • Web server directives: custom configuration (for pros)

DNS records

  • A record (IPv4)
  • AAAA record (IPv6)
  • CNAME (alias)
  • MX (mail)
  • TXT (SPF, DKIM, DMARC, verification records)
  • NS (nameservers)

With us: DNS is managed automatically — A/AAAA/MX/SPF/DKIM/DMARC are set correctly as soon as you have the plan and your domain points to our nameservers.

Custom records (e.g. for Google verification, an external mail setup) you can add yourself → DNS Settings → +.

Creating a subdomain

Next to the main entries there’s a + Subdomain button:

  1. Subdomain name (e.g. blog for blog.yourdomain.com)
  2. Its own document root (default: /httpdocs/blog)
  3. Choose a PHP version
  4. Create

The subdomain is online as soon as DNS has propagated (typically 1–2 minutes).

Domain aliases

If you run e.g. yourdomain.de and yourdomain.com in parallel, you can point the latter at the former as an alias:

Domain Aliases+ Domain Alias → enter the domain, pick the target.

Both domains then point to the same hosting.

The “Mail” tab

The domain’s mailboxes. Classic use case: info@yourdomain.com, contact@yourdomain.com.

More in Creating a mailbox.

The “Applications” tab

Apps for this domain — typically WordPress, Joomla. More in Installing apps with Softaculous.

The “Databases” tab

The domain’s MySQL databases. More in Creating a MySQL database.

The “Files” tab

The File Manager for the domain. Direct access to the document root. More in File Manager in the browser.

The “Security” tab

  • SSL certificates
  • IP blocks / whitelists
  • password-protected directories
  • web application firewall (ModSecurity)

The “Statistics” tab

  • Traffic (incoming / outgoing data transfer)
  • Disk usage (how much storage is used)
  • AWStats / Webalizer (website visitor statistics)
  • Logs (access log, error log)

The “Backup” tab

Backup management for this domain. More in Creating backups and restoring.

Checking DNS status

If you’ve just set up the domain or switched nameservers:

Hosting & DNSDNS Settings → all records visible.

You can check whether your domain points to our nameservers:

dig @8.8.8.8 deinedomain.de NS

This should return the nameservers we named in your onboarding mail. If not: switch to exactly these values at your domain registrar.

Web space quota

On the domain detail page, top right: this domain’s current disk usage / your plan limit.

What counts against the quota:

  • website files
  • mailboxes
  • database data
  • manual backups, if you store them locally in your web space (our daily server backups are stored externally and cost you no quota)
  • logs

What doesn’t:

  • the Plesk configuration itself
  • server caches

When you approach the limit (>90%) you get a notification.

Getting rid of the default Plesk page

After initial setup, a default page shows Default Plesk Page with hosting info. As soon as you upload your own index.html / index.php, it replaces the default page automatically.

In the File Manager under /httpdocs/: delete the default files (index.html, placeholder/) or simply overwrite them with your own.

Frequently asked questions

I can’t see my website — what now?

  1. Check DNS (dig deinedomain.de)
  2. Nameserver status: if you changed DNS records, it can take up to 24 hours
  3. File Manager: is there an index.html or index.php in /httpdocs/?
  4. PHP errors: check the error log under Statistics → Logs

Subdomain not reachable. DNS has to propagate first. The subdomain’s A record should be created automatically on our side. Test: dig blog.deinedomain.de.

How many subdomains can I create? Limited in the Start plan, practically unlimited in Pro/Power/Max. It’s in the service plan.

Can I change .well-known/acme-challenge? No, that’s reserved for Let’s Encrypt. If you have SSL problems: open a ticket.

What’s the difference between a domain, a subdomain and a domain alias?

  • Domain: its own website (yourdomain.com)
  • Subdomain: a sub-site (blog.yourdomain.com) with its own document root
  • Alias: another domain pointing at the same website (yourdomain.netyourdomain.com)

Can I set the PHP memory limit differently per domain? Yes. Hosting & DNS → PHP Settings → Limits. More in Choosing a PHP version.

Where do I see which server IP my domain has? Hosting & DNS → DNS Settings → A record. The server IP is also in the Plesk header at the top.

DNSSEC — is that possible? Not out of the box. If you need it: open a ticket, we’ll enable it on request.

What’s next

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