xaweho is a brand of MNcreative UG. Since March 2022 we've been running our own hardware in three German data centers — 28 combined years of experience in web hosting and data center operations.
We're not a corporation and not a cloud. Three people (plus Henry) who run everything themselves. When you open a ticket, one of us writes back — no tier-1 filter, no hold music.
Three humans plus one office dog. When you contact support, one of the three of us writes back. Henry coordinates the breaks.
Founder · Engineering · Front line with customers
since 2009 · 17 years
Mike has been in web hosting since 2009 and founded xaweho. He's usually the one at the front when tickets come in or a phone appointment is due — and knows the stack from hypervisor down to browser cache.
Specialty: Web hosting, virtualization, CEPH, data center operations
Accounting · Numbers · Customer satisfaction
since 2019 · 7 years
Nick joined the team in 2019. He handles the accounting, juggles the numbers and makes sure customers become happy customers — and stay that way.
Specialty: Juggling numbers, customer satisfaction, sales
Data center · Hardware · Inventory
since 2022 · 4 years
Sven has been on board since 2022. You could say he lives in the data center — he constantly looks after the wellbeing of our hardware. Sven is our walking inventory list and knows every screw in the rack.
Specialty: Server hardware, rack care, inventory
Office dog · Stress reducer
Office dog since 2022
Henry is officially the office dog, unofficially the most important employee when a ticket escalates. Makes every team member and visitor smile — even while a server is acting up.
Job: Tail wagging, calming people down, the occasional trip to the data center
The caricatures are placeholders — the real ones will follow once we've found time to draw.
We don't own a data center — we run our own hardware in three German data centers with 24/7 hands-on staff on site. Backups are mirrored across locations.
rackSPEED GmbH
Our own racks with our own hardware. This is where the Synologys and the Mac minis primarily run. Plus part of our backup infrastructure — the mirrors from Nuremberg and Falkenstein land here.
Hetzner Online GmbH
Our own racks with our own hardware. This is where web hosting (Plesk) and Nextcloud primarily run. Plus part of the backup mirror from Düsseldorf — we rarely need to be on site in person.
Hetzner Online GmbH
Our own racks with our own hardware. Mirrors workloads from Nuremberg and takes in backups from Düsseldorf. Here too: rarely on site in person, but hands-on staff 24/7.
We want to keep customers through satisfaction, not through contract terms. That's why you can cancel most of our plans monthly. Whoever stays with us, stays by choice.
We sell you what you need — not the next size up. If web hosting is enough, we'll tell you. If Nextcloud is too big for your project and storageDRIVE will do, we'll tell you that too.
We're not the cheapest host. We are the one where an engineer answers your ticket directly — and will drive to the data center at night if our monitoring reports something.
Whoever causes trouble gets thrown out. But that rarely happens.
You don't need an appointment, a sales team or a pitch. Open a ticket — for complex topics we'll arrange a phone appointment from within the ticket.
