Skip to content
xaweho

Knowledge base · intermediate

Configuring AnyDesk in depth

Set up AnyDesk on the Mac so it works securely and reliably as a permanent connection. Unattended access, 2FA, security settings.

intermediate ·

Default AnyDesk works right away. For a permanent connection with security and comfort, the deeper settings are worth it — your own password, 2FA, auto-reconnect, performance tuning. Here are the most important settings on the Mac side.

Your own password instead of the default

We ship with a random AnyDesk password. You should change it at first login.

On the Mac

Open the AnyDesk app → Settings (gear icon at the top) → Security:

  • Enable unattended access: on (otherwise someone has to click “Accept” for every connection — and nobody is sitting at the Mac)
  • Set password: a strong password (at least 12 characters, mixed)
  • Store the password: in the password manager on your computer

Takes effect immediately. Existing connections have to log in again.

Two-factor authentication

We strongly recommend this for production Macs.

In AnyDesk → Security → Two-factor authentication:

  • TOTP code via an authenticator app (Google Authenticator, Authy, 1Password, Bitwarden)
  • AnyDesk shows a QR code, scan it with the app
  • Every connection attempt additionally asks for a code

Print the recovery codes and store them safely — losing your smartphone can otherwise lock you out.

Connection permissions

AnyDesk → Settings → Security → Permissions per connection:

PermissionRecommendation
Control mouse/keyboardyes (otherwise you can’t do anything)
Sync clipboardyes (copy-paste between devices)
File manageryes (file transfer)
Transmit audiooptional (for video calls on the Mac)
Forward print jobsusually no
Allow recordingno (privacy)
Show lock screenyes (lock the Mac on disconnect)

Configurable per connection type (direct login vs. requests).

IP whitelist (optional)

If you’re the only one accessing the Mac:

AnyDesk → Security → Access control → Whitelist:

  • Enter your own IP (static)
  • Or a VPN IP range

AnyDesk then rejects connections from outside the whitelist — even if someone had your password.

Careful: with a dynamic IP (home DSL), you’ll have to adjust the whitelist regularly.

Auto-start at Mac boot

AnyDesk has to be running for you to connect. We install it as a service that starts automatically when the Mac boots.

Check: System Settings → General → Login Items → AnyDesk should be listed.

If not (e.g. after a reinstall):

sudo launchctl load /Library/LaunchDaemons/com.anydesk.AnyDesk.plist

Auto-reconnect after a dropped connection

AnyDesk client (on your side) → Settings → Connection:

  • Enable reconnect on connection loss
  • Pause before reconnecting: 5 seconds

Handy when your home Wi-Fi drops for a moment — AnyDesk reconnects automatically.

Optimizing image quality

AnyDesk client → Display:

  • Mode: “Best quality” for image/video work, “Responsive” for code editing
  • Displays: with multiple displays, view only the one you need
  • Quality levels: reduce them on a slow connection

For very slow connections (5 Mbit/s and below): “Responsive” + reduce the resolution.

Multiple displays (Mac with several virtual displays)

If the Mac in our rack has two or more virtual displays (sometimes detected automatically):

AnyDesk toolbar → monitor icon → single display or both.

Two displays in parallel: twice the bandwidth. For mobile use, better stick to one.

File transfer

In the AnyDesk toolbar → file manager icon.

Two-column view:

  • Left: your computer
  • Right: the Mac

Drag and drop or toolbar actions for file transfer.

Handy for:

  • Code from local to the Mac
  • Downloading build artifacts from the Mac
  • Exchanging config files

Performance: 50–200 MB/s depending on your connection.

Session recording (optional)

For audit / compliance you can record sessions:

AnyDesk toolbar → Record.

Saves the video locally. Note: if the Mac-side permission is “Allow recording: no”, this won’t work.

Mobile use — iPhone / iPad

AnyDesk has a usable mobile app:

  • iPad: full touch mode, virtual keyboard, Apple Pencil support
  • iPhone: small screen, more for emergencies

Setup as on desktop: ID + password.

For intensive mobile use: iPad with an external keyboard or Magic Keyboard.

Checking security logs

AnyDesk → Settings → Diagnostics → Logs:

  • Connection attempts
  • Successful / failed logins
  • IP addresses

On suspicious activity: change the password immediately, tighten the IP whitelist if needed.

Updating to a newer AnyDesk version

The AnyDesk client (on your side) has auto-update enabled by default.

On the Mac (server side): we take care of updates to the AnyDesk service. We announce major version changes in advance.

When AnyDesk suddenly stops working

Diagnostic steps:

  1. AnyDesk status on the Mac: log in via Apple Screen Sharing / SSH, check whether the AnyDesk process is running
  2. The Mac’s internet connection: ping 8.8.8.8 via SSH
  3. Firewall on the Mac: System Settings → Network → Firewall — AnyDesk must be allowed
  4. AnyDesk server status: status.anydesk.com
  5. Reset command: via SSH
sudo launchctl unload /Library/LaunchDaemons/com.anydesk.AnyDesk.plist
sudo launchctl load /Library/LaunchDaemons/com.anydesk.AnyDesk.plist

If the problem keeps coming back: open a ticket with us.

Frequently asked questions

AnyDesk Free vs. Pro — a licensing thing? Free is for non-commercial use. If you use the Mac for business: buy an AnyDesk license (Solo from ~€15/month). That’s between you and AnyDesk — we only provide the installation.

How secure is AnyDesk, really? TLS 1.2/1.3, RSA-2048 key exchange, ECDSA signatures. Audit logs. With 2FA: a high level of security. For top-tier security requirements: prefer SSH with public-key auth.

AnyDesk and VPN in parallel — conflict? No conflict. AnyDesk goes through AnyDesk’s cloud servers, the VPN handles other traffic separately.

My Mac is behind your firewall — does AnyDesk get through? AnyDesk is outbound-only. No firewall openings needed. Extremely restrictive corporate firewalls (the kind that do TLS MITM) can cause trouble — open a ticket with us.

Audio transmission — does it work? Bidirectional, yes. macOS audio reaches the client, the client’s microphone can reach the Mac. Configurable in the AnyDesk settings.

A multi-monitor setup on the Mac, remotely? You can simulate virtual displays with tools like BetterDisplay or DisplayLink. Handy if you normally work with two monitors and the Mac only has “virtual” ones.

What if the AnyDesk cloud is compromised? A theoretical risk. Mitigations: 2FA + IP whitelist + strong password. For the highest requirements: set up an SSH tunnel as a fallback.

Better performance via direct connection instead of the AnyDesk cloud? AnyDesk Pro has a “LAN mode” for direct connections. Faster on the same network. Over the internet between different locations, it’s usually the same.

What’s next

Related products
Tags
macmini anydesk remote sicherheit

Did this article help?

If not, open a ticket. If it did, we're happy about a referral — both sides get €25 credit on their customer account.